Keeping Your Home
How Do I Request a Loan Modification From My Lender?
Contact your servicer and ask specifically for a "loss mitigation application" or "loan modification request" — this typically opens a formal review...

Contact your servicer and ask specifically for a "loss mitigation application" or "loan modification request" — this typically opens a formal review process, not just a phone conversation.
What to Expect
You'll submit financial documents, a hardship letter explaining what changed, and wait for evaluation, which servicers are generally required to complete within set timeframes once your application is complete. If approved, you'll receive a trial payment period before the modification becomes permanent.
If denied, you're generally entitled to a written explanation and the right to appeal — don't let a denial be the end of the conversation without understanding exactly why.